What is ISO 9001:2015?

ISO 9001 is an internationally recognised standard in quality. It is a guide to best practice, not just in terms of the products or services we provide, but in how our business operates too. It clarifies and standardises the means with which our business can manage its processes, people and resources to meet its quality goals, with emphasis on the importance of conducting reviews and achieving continual improvement. The standard also increases our organisation’s awareness of its duties and commitment in fulfilling the needs and expectations of our customers, ensuring we achieve satisfaction in the delivery of products and services.

What does ISO 9001:2015 mean to us?

We understand the importance of meeting and exceeding industry standards, which is why we are proud to be ISO 9001 :2015 certified. This certification is a mark of quality that demonstrates our commitment to providing our customers with the highest level of service and expertise in the field of drainage and plumbing maintenance.

ISO 9001 :2015 is an international standard that sets out the requirements for a quality management system. By achieving this certification, we have demonstrated that our company has a robust and effective system in place for managing our processes and services. This includes everything from the initial assessment of a customer’s needs to the final inspection of a completed project.

What does ISO 9001:2015 mean to our customers?

The certification means that our customers can have confidence in the quality of our work and the services we provide. The certification process requires regular audits and inspections to ensure that we are consistently meeting the requirements set out in the standard. This means that our customers can trust that our processes and services are of the highest quality and that we are continuously working to improve them.

ISO 9001 :2015 certification also helps us to better manage and improve our internal processes. This allows us to identify areas for improvement and make changes to our systems and procedures to better serve our customers. This, in turn, helps us to deliver a more efficient and effective service, resulting in increased customer satisfaction.

What does ISO 9001:2015 certification mean to our future?

We understand the importance of providing our customers with the highest level of service and quality. By achieving ISO 9001 :2015 certification, we are demonstrating our commitment to meeting and exceeding industry standards and providing our customers with the best possible service. We are committed to maintaining our certification and continuously working to improve our processes to better serve our customers.